Create a Website Account - Manage notification subscriptions, save form progress and more.
Show All Answers
To establish new water, sewer and sanitation service: **Please note, request for new service and deposit received after 3:00 pm will result in connection on the following workday.
Option 1 Please come by the City Hall and bring the following: A valid picture ID (Driver’s License) A copy of your signed lease or Closing Disclosure A deposit payable by cash, check, money order or credit/debit card (Master Card, Discover, or VISA). Out of state checks and Driver’s Licenses are accepted. You will also need to fill out a Residential Water Service Application.
Option 2 You may download the Residential Water Service Application, fill it out and return it by mail, by fax, or by email: Utility Billing P.O. Box 159 Fate, TX 75132 Fax: 972-722-8266 Please note, you will need to include a copy of your Driver’s License with your mailed, emailed or faxed application. We will need proof of ownership or for customers who are renting or leasing a home, we must receive a copy of your rental/lease agreement, as well. Your deposit must be received by the Utility Billing department before a service will be established. We do not accept deposits online or over the phone.
This service is provided by Waste Connections and is billed through your water bill at the rate of $17.71 per month for one 96-gallon trash cart and one 96-gallon recycle cart, $10.83 for an extra trash cart and $2.17 for additional recycle cart for residential service. You must use the Waste Connective provided 96-gallon poly-cart. If you do not have a poly-cart at the address you are setting up service for, please let us know and arrangements will be made to have one delivered to you. You are allowed one bulky item per week in addition to your cart(s). Commercial accounts should contact Waste Connections directly at 903-450-8282. This service is provided to inside city limit residential/commercial accounts only.
*Note. Algal blooms can occur during winter months also.