Winter Storm Information

City Facilities will be CLOSING at 3 PM Wednesday, February 23, and will remain closed on Thursday, February 24, and Friday, February 25. This includes the following buildings:

  • City Hall – Office staff will work remotely. Department of Public Safety (DPS) and Front line staff will be on-site and working to maintain water utilities and to provide public safety. For City Staff email and phone extensions, please visit:  
  • Community Center
  • Smith Family Park Restroom 
  • Economic Development/Main St. Office - Office staff will work remotely. 

Other Closures

  • Early Voting at Fate City Hall for the March Primary Election CLOSED Thursday, February 24, and delay opening until 10 AM on Friday, February 25. The hours for Friday, February 25 are from 10 AM-7 PM.
  • The Curative COVID Testing site is closed Wednesday, February 23 at 1 PM and will remain closed Thursday, February 24.
  • Royse City ISD - Closed Thursday, February 24
  • Rockwall ISD- Closed Thursday, February 24

Stay Informed

  • Take action now and download My Water Advisor, an app that allows you to monitor your water consumption and set alarms for a water leak alert. This can help give you a heads up if you have a leak in your home. Download the “My Water Advisor” app here.
  • Sign up for our Nixle Emergency text message notifications by texting "RCOEM" to 888777 to get emergency information from the Rockwall County Office of Emergency Management texted to your phone.
  • Register for Notify Me messages to get important City information delivered to your email or your cell phone SMS messages. 

Remember the four P's - Pipes, People, Pets, and Plants

  • Pipes – that run outside or under a house should be wrapped in pipe insulation to avoid cracks due to water freezing in them. This includes your water meter box in your front yard. Open the box and place old towels inside to create insulation. Dripping a faucet can also help.
  • People – should dress warm and in layers, to avoid hypothermia (abnormally low body temperature).
  • Pets – should be brought indoors or provided with a warm place to sleep.
  • Plants – may need to be covered or brought inside to avoid frost damage.

Review the Winter Storm Safety Checklist

  1. Waste Connections
  2. Road Conditions
  3. Water Utilities
  4. Power
  5. Tree Debris
  6. Permits

A second winter storm has rolled into the North Texas area this year. Below are estimated changes in trash and recycling services. Please note, this may fluctuate as the weather impacts become more clear. 

Wednesday, February 23, 2022 - Due to unsafe road conditions, Waste Connections has stopped servicing trash and recycling carts for the day. 

Thursday, February 24, 2022 - Due to unsafe road conditions, Waste Connections will not service trash and recycling carts Thursday. 

Friday, February 25, 2022 - Waste Connection plans to run the Friday schedule and then service any missed trash and recycling carts from Wednesday and Thursday routes. Additionally, the bulk truck is out and servicing households.

Saturday, February 26, 2022 -  Waste Connection will service any missed trash and recycling carts from Wednesday and Thursday routes.  

*Please note - areas affected by the storm, will be allowed to put out extra on Wednesday. March 2. 

Please Note

  • Do not put your extra trash in the recycling bins.
  • Please do not put extra bags of trash on top of the trash carts or extra boxes and recycling on top of the recycling carts as this inhibits the automated truck functions.

Thank you for your patience as we work to keep all crews safe during this winter storm.