Resources for Residents during COVID-19

COVID19 Virus Banner

This page is dedicated to identifying resources to assist residents during the Coronavirus outbreak.

Cloth Face Covering

Executive Order (GA-34) lifts the mask mandate in Texas on Wednesday, March 10, 2021.

"Make no mistake, COVID-19 has not disappeared," said Governor Abbot, "but it is clear from the recoveries, vaccinations, reduced hospitalizations, and safe practices that Texans are using that state mandates are no longer needed. The March 2, 2021, announcement "does not abandon safe practices that Texans have mastered over the past year. Instead, it is a reminder that each person has a role to play in their own personal safety and the safety of others."

“We are not defenseless against COVID-19,” said CDC Director Dr. Robert R. Redfield. “Cloth face coverings are one of the most powerful weapons we have to slow and stop the spread of the virus – particularly when used universally within a community setting.” Follow this link for more information.


Testing is available at many locations located across our region. Visit this site to locate one closest to you.

COVID-19 Vaccine in Rockwall County

Details on where vaccines can be found and what group may receive the vaccine can be found here on the Rockwall County Office of Emergency Management website.

Combination White House - CDC - FEMA logo

US Government - Stay up-to-date with the White House, US Department of Health and Human Services, and the CDC.


Coronavirus Rumor Control - The purpose of this FEMA page is to help the public distinguish between rumors and facts regarding the response to coronavirus (COVID-19) pandemic.

Fate Power Switch

The Fate Power Switch gives residential households in the ONCOR power grid the opportunity to join their purchasing power together to obtain a lower electricity rate. Registrants are expected to save between $40 - $50 per month.

Sign up for free here.

211 Texas Logo

211 Texas is available whether you need help finding food or housing, child care, crisis counseling, substance abuse treatment or have nonmedial COVID-19 questions, one number is all you need to know.

COVID-19 Resource Link to

Helpful resource links provided by

Dallas Regional Chamber

Dallas Regional Chamber, along with partners across North Texas, are connecting workers displaced by the COVID-19 outbreak. Several organizations are hiring a large number of employees. Click the link to find openings in essential industries that have ramped up hiring locally.

Suddenlink Logo

Altice Advantage Internet is offering a free 60-day Altice Advantage Internet that is available for new residential Internet customers. Limited to those who do not have Suddenlink internet service and share a household with a student (K-12) or a college student.


TXU Energy Aid -  Donations from customers, employees, and other Texans to help families keep their lights.

Atmos Logo

Atmos Energy - Community programs that can help pay your natural gas and other utility bills.  

North Texas Behavioral Health Authority NTBHA logo

Mental Health Support Line The North Texas Behavioral Health Authority (NTBHA) is providing a dedicated 24/7 COVID-19 Mental Health Support Line for those experiencing stress and anxiety related to the current state of emergency. 

  • Mental Health Support Line: 833-251-7544.
Rockwall ISD Logo

For up-to-date information regarding Rockwall ISD click here.

Royse City ISD Logo

For up-to-date information regarding Royse City ISD click here

Agency Contact Info Services
Adult Protective Services Hotline Phone: (800) 252-5400 Abuse, neglect and exploitation of adults who are elderly or have disabilities.
Austin Street Shelter Phone: (214) 428-4242
2929 Hickory St.
Dallas, TX 75087

Baylor College of Dentistry Phone: (214) 828-8100 Dentistry
Crisis Center of Northeast Texas Phone: (800) 656-4673 or 
            (800) 656-HOPE
Crisis intervention, advocacy and or counseling 
Family Place Battered Women's Hotline & Shelter Phone: (214) 941-1991
Rockwall, TX 75087
Food Stamps Phone: (972) 771-8386 Food
Genesis Women's Shelter Phone: (214) 946-HELP (4357)
Dallas, TX 75219
Greenville Community Health Center Phone: (972) 772-8194 Local primary health care clinic
Helping Hands Phone: (972) 771-4357
Rockwall, TX 75087
Rental, utility, and food assistance
Helping Hands Health Center Phone: (972) 772-8194 Medical assistance