My Water Advisor Portal

Master Meter hands and computer

Fate is excited to announce our partnership with Master Meter, Inc. to bring an advanced technology that is designed to enhance your customer service experience, empower you to better manage your water consumption throughout the month, and proactively identify troublesome leaks.

My Water Advisor® 2.0 easily allows you to access your account via a web-ready device (computer, laptop, tablet, or smartphone application) in real-time while providing the following benefits.

  • Create monthly water budgets 
  • Proactively conserve water
  • Address high consumption during the month – not after it’s too late when the bill arrives 
  • Be notified of leaks throughout the month to address them promptly


Go to

  1. Click on the JOIN MY WATER ADVISOR
  2. Choose the option to enter your Account Number
  3. Enter your Full Name as it appears on your bill.
  4. Enter a valid Email Address and create a Password.
  5. Enjoy!

Download the My Water Advisor App here 

If you have questions about using the My Water Advisor App, call Utility Billing Customer Service at 972-771-4601.