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Utility Payments
Payment Methods
There are many convenient ways to pay your utility bill.
Accepted methods of payment:
- Cash
- Personal Check
- Money Order
- Visa
- Discover
- Master Card
- American Express
*Please Note: A 2.25% processing fee will be added for all credit card and debit card transactions. This includes transactions made online, by phone, in person, and by credit/debit card automatic draft.
Pay Online
To pay your utility bill online, you will need:
- Your credit card,
- Utility bill, and
- Last payment amount made.
Automatic Draft
To take advantage of Automatic Draft, fill out our Automatic Debit Form and submit in person, by mail, email, or fax.
* Online you may set up a credit card and e-check draft on our payment site.
*In person, the City can set up an auto bank draft for your convenience.
Mail Payments
Please mail payments and correspondence to:
City of Fate
Attn: Utility Billing
P.O. Box 159
Fate, TX 75132
After-Hours
An after-hours drop box is available at Fate City Hall, 1900 CD Boren Parkway. Please place payments in the silver drop box by the main door. Payments are processed the next business day after 7 a.m. Do not place cash in dropbox.
Pay By Phone
Call 833-250-4482 to make your credit card payment over the phone. You will need your account number and service address.
* Please Note: payment must be received on or before the due date (the 15th of every month). Payments made with a post-date are subject to the disconnection date (8 am on the 25th of every month). Post-dated payments are not extensions and will not protect your account from disconnection or penalties.
* Please Note: payments submitted through your bank will result in a check being sent from their payment processing center not submitted electronically.
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Water & Utilities
Physical Address
1900 CD Boren Parkway
Fate, TX 75087
Mailing Address
P.O. Box 159
Fate, TX 75132
Phone: : 972-771-4601Fax: : 972-722-8266Emergency Phone: : 972-824-4403
Hours of Operation
Monday - Thursday
7:30 a.m. - 5:30 p.m.
Friday
8 a.m. - Noon
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Erin Ramseyer
Utility Billing SupervisorPhone: 972-771-4601 x 200
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Maria Barajas
Utility Billing ClerkPhone: 972-771-4601 x 200