Utilities & Water


Mission

The Utility department strives to be a resident-centered organization, providing accurate and timely utility services that are consistent for all residents. It is our goal to provide upkeep and maintenance to the water and wastewater systems, so we can provide overall superior quality services. So, when you turn on your faucet or flush your toilet, there are no surprises!

New Water Tower
  1. Utility Payments
  2. Trash and Recycling
  3. Understanding Your Bill
  4. Utility Forms
  5. Billing Information
  6. Helpful Tips!

Payment Methods

The City of Fate offers many convenient ways to pay your utility bill. Utility statements are due the 15th of each month.  

Accepted methods of payment:

  • Cash
  • Personal Check
  • Money Order
  • Visa*
  • Discover*
  • Master Card*
  • American Express*

Automatic Draft

To take advantage of Automatic Draft, fill out our Automatic Debit Form and submit in person, by mail, email, or fax. 

* Online you may set up a credit card and e-check draft on our payment site.

*In person, the City can set up an auto bank draft for your convenience.


Pay Online

To pay your utility bill online, you will need:

  • Your credit card*, 
  • Utility bill, and 
  • Last payment amount made.

Mail Payments

Please mail payments and correspondence to:

City of Fate
Attn: Utility Billing
1900 CD Boren Parkway
Fate, TX 75087

Please Note: payments submitted through your bank will result in a check being sent from their payment processing center not submitted electronically and may be delayed based on your bank's individual check release date.  Be sure to set the draft date at least 7 days before the due date (the 15th of each month) to ensure adequate payment processing time.

After-Hours

An after-hours drop box is available at Fate City Hall, 1900 CD Boren Parkway. Please place payments in the silver drop box by the main door. Payments are processed the next business day after 7 a.m. Do not place cash in dropbox.

Pay By Phone

Call 833-250-4482 to make your credit card* payment over the phone. You will need your account number and service address.  



Payments must be received on or before the DUE DATE, the 15th of every month.  Payments made with a post-date are subject to the disconnection date (8 am on the 25th of every month). Post-dated payments are not extensions and will not protect your account from disconnection or penalties.  

Late Payment
 
The due date on your bill applies to the current charges only. Any past due amount must be paid immediately. Failure to receive a bill does not waive late fees or disconnects. The City of Fate is not responsible for the U.S. Postal Service, and if payment is mailed but not received before the due date/cutoff date, late fees or disconnects are not waived. Statements are mailed on the 20th of the month and due on the 15th of the following month. Payments made after the due date will be charged a 10 percent late fee. 

*Please Note: A 2.25% processing fee will be added for all credit card and debit card transactions. This includes transactions made online, by phone, in person, and by credit/debit card automatic draft.

Click here for an explanation of your utility bill.

Trash Map Schedule - 

ORANGE - Monday

LIGHT GREEN - Tuesday

DARK GREEN - Wednesday

YELLOW - Thursday

RED - Friday
 

*Trash and recycle pick-up will be delayed by one day on Waste Connection's observed holidays:

  • New Year’s Day*
  • Thanksgiving Day*
  • Christmas Day*